Someone answers. Then it gets handled.
Text 401-407-5678 with anything about your house. Your home team takes it from there: the calls, the scheduling, and the follow-up.
Or start right here: what needs fixing?
Your problem first. The membership can wait.
Most home memberships want a subscription before anyone has touched your house. We work the other way around: tell us what is wrong, we fix that, and membership is what you keep if you liked how it went. The crews doing the work run on our schedule, under our playbook and our guarantee, so nothing about your house gets handed off to a stranger.
Your first text doesn't need a membership. It needs an answer, and the answer is free.
Tell us the problem
A text, a photo, or the chat above. Whatever is easiest.
We fix that first
No membership required for the first job. A price before work starts.
Keep us if you want
If you liked how it went, membership keeps the same team on your house.
Every home problem starts the same way. You notice something, you mean to deal with it, and three weeks later you're still meaning to. Not because you're lazy, but because dealing with it means finding someone, chasing quotes, and hoping whoever shows up knows what they're doing.
That's the part your home team takes. You text a photo and a sentence. We figure out what's going on, whether it needs a pro at all, and what it should cost. Then we send you a number before work starts, and it doesn't move once you've agreed to it.
Sometimes the honest answer is that you don't need us. We'll tell you when a fix is a cheap part and twenty careful minutes, and we'll tell you when something can safely wait. Every answer comes back as one of three paths: do it yourself, hire a pro, or not now.
What you get
Scoping by text
Send a photo or a video of the problem. We'll tell you what it is, how urgent it is, and what fixing it should cost.
A number before work starts
You approve a price up front, and it doesn't change once you've agreed to it.
Scheduling and coordination
We put the crew on the schedule, handle access, and chase every follow-up ourselves, so nothing stalls.
The whole-house view
Because we keep your home records, you never have to re-explain your house to a new contractor.
How it works
Text us
Send what you see to 401-407-5678. A photo helps, but "the basement smells weird" is enough to start.
We scope it
We work out what's going on and come back with a plan and a price. If it's a DIY fix, we say so.
You approve
Nothing happens until you say go. The number you approve is the number you pay.
We see it through
We schedule the work, check the result, and stand behind it with our workmanship guarantee.
What the home team isn't
- It isn't a call center. You're texting the team that runs your jobs, not a ticket queue.
- We don't dispatch strangers from a marketplace. The pros who show up are crews we work with week in, week out.
- We don't quote after the fact. If we can't price something before work starts, we tell you why first.
- We don't upsell. If the fix is small, we say so and tell you how to do it yourself.
Questions people ask
How fast do you answer?
The line is open 24/7 by text and call. Urgent problems like water where it shouldn't be or no heat in January come first.
Do I have to use your pros?
No. If you have a plumber you love, keep them. We'll still scope the job and sanity-check the quote.
What does it cost?
Your home team comes with ZenHome+ membership, which starts at $99 a month. Project work is priced per job, with the number agreed before work starts.
What if I just have a question?
Ask it. A lot of what we do is answering questions that save you from hiring anyone at all.
Sound useful?
ZenHome+ starts at $99 a month, and joining is one text. Text or call 401-407-5678. We serve Rhode Island and Greater Boston.